To learn about amendment, cancellation, and refund policy for your stay, please find your staying period according to the three major seasons below. Charges and refund policy are cited from our partners regulations.

Notes:
Amentment and Cancellation need to be informed not less than the number of business day* stated below prior to the check-in date. We will not responsible for any additional charged incurred after amendments/cancellation without confirmation from us.

Business day is working day from Monday to Friday.

No Show and Early Check-out are subjected to 100% charges of the total paid amount and considered as Cancelled wihout early notice and is Non-Refundable; applied to all Seasons.

Additional charges incurred after amendment and/or cancellation that are not acknowledged from our company will be disregarded and reponsibled by its guest.

Charges penalty

• • applied base on percent of "Total Paid Amount"
• • 7% charge of total paid amount is for administration and banking services fee. Customer Support
• • 100% charge of total paid amount or full length of stay.
• • 1 night charge from total roomnight reserved

Each season is applied to all destinations.
Symbol (>) More than, (<) Less than, (>) More than or Euqal to, (<) less than or Equal to

Refund

• • Hotel: two - four weeks; business day.
• • Tour: four - six weeks; business day.
• • Money will be refunded via Bank Transfer to the guest account only; no cash.

Extension of stay - if you wish to extent your stay after arrival, please contact our reservation staff. Otherwise, you will be charged by the hotel full (walk-in) rates. However, please be sure that you inform us the amendment atleast 7 days prior to the check-in date because room may not available on the date you wish to stay.

Shortening of stay will be considered as cancellation without prior notice; full amount charges; non-refundab

Disclaimer

1. Room Holidays Co., Ltd.is endeavor to have all our product's information displayed on the website precise and update as the date of publish. However, changes in market conditions and circumstnaces may occur after the date of publish date which may make the information displayed on the website no longer accurate.

2. Room Holidays Co., Ltd. hereby expressly disclaims any information displayed on the website that implicated
the accuracy, quality and completeness.

3. Room Holidays Co., Ltd. have put the best attempt to work with the renown and acceptable hotels and travel providers to attain the best affordable valued-price for its customers, we hereby expressly disclaim any information displayed on the website that implicated the accuracy, quality and completeness.