Privacy Policy

Room Holidays Co., Ltd. uses information collected from its customers and visitors for online reservation services, to enhance the services we offer to you and to improve your online experience. We take your privacy very seriously. This privacy policy sets out details of the personal information we collect about you and the ways in which we may use that information.

Collecting personal information

Room Holidays Co., Ltd. collects personal information from you when you submit your Booking Request. We protect the privacy of this information using our secure servers. The information you provide will be kept confidential and use to support our relationship with you as a customer. You may also be asked whether you would like to subscribe to the Room Holidays Co., Ltd. newsletter.

Purpose of collecting information

If you book with Room Holidays Co., Ltd., we may use your personal information for the purposes of: (a) collecting payment from you (b) processing your booking request (c) verifying that you are an authorized user if you contact the Room Holidays Service Center (for reasons of security, you will be asked for some of the details you provided during the registration process) (d) informing you of: any service related changes affecting your booking request with Room Holidays (e) contacting you to ask whether you are interested in using a new Room Holidays offering.

If you are a Room Holidays registered customer we may use the personal information for the purposes of: (a) assessing and developing Room Holidays and related products and services (b) informing you of other Room Holidays products and special offers, provided that you choose to receive this information.

Use of cookies

A "cookie" is a piece of information, like a tag, which some web sites create on your PC which identifies your PC whenever you visit that web site. Cookies are used only in you may enters any our portals through an affiliate or special membership program. In order to credit our affiliates for bookings made information saved in the cookie contains only the affiliate ID and a time stamp, no personal information is saved.

Third party sites

Our privacy policy does not apply to third party sites that you may access from the Room Holidays site. You should therefore ensure that you are familiar with the applicable privacy policy before entering any personal information on a third party site.

Changes to Privacy Policy

We recognize the importance of privacy to our customers and visitors, and intend to remain at the forefront of industry developments in this area. We will keep this policy under review and any changes made from time to time will be posted on this page.

Data Protection Policy

The information you provide on the Room Holidays Portals will be held only by Room Holidays Co., Ltd. Your information will not be given or sold to any outside organization for its use in marketing without your consent.

Use of your information

The information you provide on the Room Holidays Portals may be held and used by Room Holidays Co., Ltd. for market analysis and production of internal reports, for marketing our products and services generally and (subject to any objection or preference you may indicate when submitting your details to us) for sending information to you about our products and services from time to time.

Disclosure of your information

We may disclose your information to other companies in the Room Holidays Group of companies, including their respective partners, agents and sub contractors, for any of the above purposes. In addition, we may disclose your information as may be required by law, regulation or legal proceedings.


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